Account
Management
Telecom Source Group’s slogan, “Creating
value through the right relationship,” means we will work
on your company’s behalf through the life of the contract
and beyond. With 10 + years of experience in helping customers with
implementation issues and service / billing issues, the professionals
at Telecom Source Group will make sure the relationship is kept
strong.
Here is how Telecom Source Group will maintain
our relationship with your company:
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Oversee the implementation process for all telecom services
and drive any issues to resolution that may arise.
• Provide
1st bill review to ensure all services are billed at contracted
rates.
• Be an
immediate, responsive point of contact that will escalate and
assist to resolve any outages or service issues.
• Help with
any new business requirements your company may have.
• Provide
quarterly reviews of your company’s telecom environment
to provide advice and recommendations.
• Introduce
new technologies that can allow for increased efficiencies with
your company’s telecom infrastructure.
• Review
contracts and telecom bills to assure optimization levels are
met so there are no under-utilization penalties.
•
Advise and assist in the purchase of any telecom-related equipment
and provide key strategic resources to help as well. |
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Telecom Source Group will work hard to maintain
accountability on behalf of our carrier partners. We will act as
a liaison for your company to handle all issues quickly and keep
the relationship on course.
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